Privacy Policy

1. Introduction

MadStockAlerts is operated by MD-Money, LLC d/b/a MADSTOCKALERTS (the “Company,” “we,” “us,” or “our”). This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have. It applies to our website, subscriptions, payment flows, alerts, community channels, SMS/text alerts, email alerts, app or browser notifications, scanner tools, AI-assisted features, and related Services.

2. No Advisory Profiling

The Company does not use personal financial information, brokerage credentials, portfolio holdings, investment objectives, or risk-tolerance information to generate individualized securities recommendations. If the Company later proposes to collect or use such information, it will complete legal and privacy review and provide updated notices before implementation.

3. Information We Collect

• Account information, including name, email address, username, password or authentication data, and account preferences.
• Contact information, including email address, phone number, mailing address if provided, and support communications.
• Billing and transaction information processed through Stripe, PayPal, Plaid, and other processors; we do not intentionally store full card numbers.
• Usage, device, and log data, including IP address, browser type, operating system, device identifiers, pages viewed, referring/exit pages, date/time stamps, approximate location, cookies, and interaction data.
• Alert delivery data, including SMS opt-in status, email delivery, push notification status, Discord/community participation, and communication preferences.
• Community content, comments, messages, screenshots, testimonials, reviews, or other content you choose to submit.
• Fraud prevention, security, and compliance information.

4. How We Use Information

• Provide, operate, maintain, and improve the Services.
• Process orders, subscriptions, renewals, cancellations, refunds, and billing support.
• Deliver alerts, emails, SMS/text messages, Discord/community access, app notifications, and account communications.
• Provide support, respond to inquiries, resolve incidents, and communicate with you.
• Personalize and improve product features, analytics, scanner tools, and user experience.
• Understand usage, test features, develop new products, and measure performance.
• Send marketing and promotional communications where permitted.
• Detect, prevent, and investigate fraud, abuse, chargebacks, account sharing, security incidents, and violations of our Terms.
• Comply with legal obligations and enforce our rights.

5. Data Minimization and Restricted Submissions

The Company collects personal information reasonably necessary to provide and secure the Services, administer subscriptions, deliver user-selected Published Content, communicate with users, comply with law, and improve the platform. Users should not provide brokerage passwords, private keys, Social Security numbers, full financial-account numbers, or another person’s sensitive information through the Services. The Company does not require those items, or a user’s broader financial profile, to provide its publishing services.

6. Payment Processing

Payments and payment-related services may be handled by third-party processors including Stripe, PayPal, Plaid, and their successors or service providers. Your payment details are provided directly to those processors under their own terms and privacy policies. We receive limited transaction information such as payment status, plan, amount, date, last four digits of a card where applicable, billing email, and related fraud or dispute information.

7. Cookies, Analytics, Pixels, and Similar Technologies

We use cookies and similar technologies, including browser local storage, to keep you signed in, remember your preferences such as display theme, secure the Services, including protection against bots and abuse, and improve performance. We may also measure how the Services are used with first-party, cookie-free analytics, such as aggregate page views and referral sources, which do not identify you across other sites. We do not use third-party advertising cookies, tracking pixels, web beacons, or cross-site tracking technologies. If that ever changes, we will update this Policy first and provide any notice or choice the law requires. You can control cookies through browser settings, though some features may not work without them.

8. How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate the Services, including hosting providers, payment processors, email and SMS providers, analytics providers, customer support tools, community platforms, security providers, AI providers, professional advisers, and other vendors. We may also disclose information when required by law, to enforce our agreements, to prevent fraud or abuse, to protect rights and safety, or in connection with a merger, acquisition, financing, or sale of assets.

9. Your Communications Choices

You may unsubscribe from marketing emails through the link in those emails or by contacting mad@madstockalerts.com. You may opt out of SMS alerts by replying STOP where supported; however, texting STOP only stops SMS delivery and does not cancel a paid subscription or automatic renewal. Service, billing, legal, and account-related messages may still be sent where permitted.

10. Data Retention

We retain personal information for as long as needed to provide the Services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and protect legal rights. We may retain limited records after account cancellation where necessary for accounting, tax, fraud prevention, security, legal defense, and compliance purposes.

11. Account Closure and Retention

Cancelling a subscription stops future renewals but does not itself delete the user’s account or personal information. A user may separately request account closure or deletion through the stated contact method. The Company may retain information for disclosed periods when reasonably necessary for billing and tax records, security and fraud prevention, legal claims, publication and performance substantiation, regulatory obligations, marketing suppression, and enforcement of its agreements. After the applicable period, information will be deleted, deidentified, or securely disposed of under the Company’s retention schedule.

12. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure. You are responsible for securing your account credentials, devices, email account, phone number, brokerage accounts, and third-party accounts.

13. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information; opt out of certain processing; withdraw consent; or appeal a privacy decision. To exercise rights, contact mad@madstockalerts.com. We may verify your identity and may deny requests where permitted by law.

14. GDPR/EEA/UK Notice

If GDPR, UK GDPR, or similar laws apply, the Company is the controller of personal information unless otherwise stated. Legal bases may include performance of a contract, consent, legitimate interests, compliance with legal obligations, and protection of rights. You may have rights to lodge a complaint with a supervisory authority.

15. California and U.S. State Privacy Notice

If California or other U.S. state privacy laws apply, you may have rights to know, access, correct, delete, obtain a copy of, or opt out of certain uses of personal information. We do not knowingly sell personal information. We may share data with service providers and analytics or advertising partners as described in this Policy.

16. Children’s Privacy

The Services are not directed to children or individuals under 18. We do not knowingly collect personal information from children under 13. If you believe a child provided information, contact us and we will take reasonable steps to delete it.

17. International Users

The Services are operated from the United States. If you access the Services from outside the United States, you understand that information may be processed in the United States and other jurisdictions that may have different data protection laws.

18. Changes and Contact

We may update this Privacy Policy from time to time and will post the updated version with a new effective date. Questions or privacy requests may be sent to mad@madstockalerts.com, or by mail to MD-Money, LLC d/b/a MADSTOCKALERTS, 215 S Century Ave # 321, Waunakee, WI 53597.