Privacy Policy

1. Introduction

MadStockAlerts is operated by MD-Money, LLC d/b/a MADSTOCKALERTS (the “Company,” “we,” “us,” or “our”). This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have. It applies to our website, our free email list, subscriptions, payment flows, alerts, email alerts, app or browser notifications, scanner tools, AI-assisted features, and related Services.

2. No Advisory Profiling

The Company does not use personal financial information, brokerage credentials, portfolio holdings, investment objectives, or risk-tolerance information to generate individualized securities recommendations. If the Company later proposes to collect or use such information, it will complete legal and privacy review and provide updated notices before implementation.

3. Information We Collect

• Account information, including name, email address, username, password or authentication data, and account preferences.
• Contact information, including email address, phone number, mailing address if provided, and support communications.
• Billing and transaction information processed through Stripe, PayPal, and other processors; we do not intentionally store full card numbers.
• Usage, device, and log data, including IP address, browser type, operating system, device identifiers, pages viewed, referring/exit pages, date/time stamps, approximate location, cookies, and interaction data.
• Alert delivery data, including email delivery, push notification status, and communication preferences.
• Email list information, if you join our free email list: your email address, the page you joined from, the date you joined, the consent wording shown to you, and whether you later unsubscribe or become a paying member.
• Site-visit counters for visitors to our free website who are not signed in: a keyed, one-way hash of your IP address (not the IP address itself), how many times you have visited, how long you have actively viewed the site, and when we last invited you to join our email list.
• How you first reached our website: the campaign tags and any advertising click identifier in the link you arrived by, the referring website, and the page you landed on.
• Comments, messages, screenshots, testimonials, reviews, or other content you choose to submit.
• Fraud prevention, security, and compliance information.

AI assistant connections. If you connect your account to an AI assistant or agent tool, such as ChatGPT or Claude, through the MadStockAlerts connector, we receive the requests that assistant makes to our tools on your behalf, such as the ticker symbols, scans, watchlist changes, and paper trading orders it asks for. We do not receive your conversations with the assistant. We keep a record of each connection: the name of the application, when you approved it, when it last connected, and when it was disconnected. We store the credentials we issue to the application only as one-way hashes; its access credentials expire after one hour and its renewal credentials after ninety days. Watchlist changes and paper trading activity made through a connection are saved to your account in the same way as changes made on our website. The information our tools return goes to the assistant you connected, and that assistant’s provider handles it under its own terms and privacy policy. You can see your connections and disconnect any of them on your account page; disconnecting ends the application’s access within about a minute. A connection also ends if your membership no longer includes the connector.

4. How We Use Information

• Provide, operate, maintain, and improve the Services.
• Process orders, subscriptions, renewals, cancellations, refunds, and billing support.
• Deliver alerts, emails, app notifications, and account communications.
• Provide support, respond to inquiries, resolve incidents, and communicate with you.
• Personalize and improve product features, analytics, scanner tools, and user experience.
• Understand usage, test features, develop new products, and measure performance.
• Send newsletters, market commentary, educational content, product news, and promotional offers to people who have asked to receive them or where otherwise permitted, and decide when to invite a visitor to join our email list.
• Detect, prevent, and investigate fraud, abuse, chargebacks, account sharing, security incidents, and violations of our Terms.
• Comply with legal obligations and enforce our rights.

5. Data Minimization and Restricted Submissions

The Company collects personal information reasonably necessary to provide and secure the Services, administer subscriptions, deliver user-selected Published Content, communicate with users, comply with law, and improve the platform. Users should not provide brokerage passwords, private keys, Social Security numbers, full financial-account numbers, or another person’s sensitive information through the Services. The Company does not require those items, or a user’s broader financial profile, to provide its publishing services.

6. Payment Processing

Payments and payment-related services may be handled by third-party processors including Stripe, PayPal, and their successors or service providers. Your payment details are provided directly to those processors under their own terms and privacy policies. We receive limited transaction information such as payment status, plan, amount, date, last four digits of a card where applicable, billing email, and related fraud or dispute information.

7. Cookies, Analytics, Pixels, and Similar Technologies

We use cookies and similar technologies, including browser local storage, to keep you signed in, remember your preferences such as display theme, secure the Services, including protection against bots and abuse, and improve performance.

We measure how the Services are used with our own first-party analytics. Apart from the first-arrival cookie described below, these analytics do not use cookies. When you view a page, your browser sends us the page you viewed and a random visit identifier; on the first page of a visit it also sends the referring website and any campaign tags in the link. While a page is open, your browser also tells us when you leave it (by closing the tab, switching to another tab or app, or moving to another page), how long the page was in view, and how far down you scrolled. On our sign-up and checkout pages it also reports the steps you take there: the plan you choose, when you start the form, which fields have been filled in, which password requirements are not yet met, which agreements you open, read to the end and accept, the result of the automated bot check, when you press the sign-up button, any error message shown to you, and whether you continue to the payment page or come back from it without paying. The contents of the fields, including your name, email address and password, are not sent to our analytics. The visit identifier is kept in that browser tab only, and a new one is created when the tab is closed or after 30 minutes without activity, so the identifier itself does not recognize you on a later visit or on other sites. From the request we also record your IP address, an approximate country derived from it, and your device type (phone, tablet or computer); we do not store other browser details with this data. If you are signed in, we record the pages you view against your account and your plan level, so we can understand how members use the Services and support them. If a visit ends in a sign-up, we link that visit to your new account so we can understand how members find us. We keep these analytics records for up to 13 months and remove the IP address from them after 30 days.

Separately from those analytics, when you browse our free website without signing in we keep a small counter so that we invite you to join our email list at sensible moments and not too often. While a page of the free website is open and in view, your browser tells us about once a minute how long it has been actively viewed. We record that time, your number of visits, and when we last invited you, against a keyed, one-way hash of your IP address; the IP address itself is not stored in this record. The counter is not linked to your name, email address, or account and is not used for advertising, and it is deleted after 90 days without a visit. We do not keep this counter, or invite a visitor to join our email list, when our country lookup places the visitor in the European Economic Area, the United Kingdom, or Switzerland. If you join the email list, the visit count and time on the site recorded before you joined are kept with your list entry, and the same keyed hash is used so that visitors from that IP address are not invited again. Your browser’s storage also remembers that you have joined, or have used the members’ area, so that you are not asked again.

When you first arrive on our website, we record how you arrived in a first-party cookie on your browser: the campaign tags in the link (such as utm_source or utm_campaign), the referring website, the page you landed on, and any click identifier an advertising network added to the link (such as Google’s gclid or Meta’s fbclid). The first arrival is kept and later arrivals do not replace it, and the cookie expires after 90 days. If you create an account or join our email list while it is set, we copy it onto your account or list entry so we can understand which of our channels bring members, and keep it for as long as we keep that account or entry; it is removed from a list entry when you unsubscribe. Only we read this cookie. If you arrived by clicking one of our Google ads and you then start a free trial or make your first purchase, we tell Google that the click led to it: we send Google the click identifier from that ad, which of the two it was, when it happened, and, for a purchase, its amount, so that we can measure which of our ads bring members. We do not send your name, email address, account, or any other contact detail with it, and we do not send it at all if your browser sent a Global Privacy Control signal when you signed up. We do not share anything else from this cookie with Google, and we share none of it with any other advertising partner. We do not set it when our country lookup places the visitor in the European Economic Area, the United Kingdom, or Switzerland.

We do not use third-party advertising cookies, third-party tracking pixels or web beacons, or cross-site tracking technologies unless you choose to allow them. On our public website only, we may offer Google Analytics and the Meta Pixel to measure how our advertising performs. When we do, a notice at the bottom of the page asks you first, and neither loads unless you select Allow; if you select Decline, do not answer, or your browser sends a Global Privacy Control signal, they do not load. Your browser’s storage remembers your choice so that you are not asked on every page. When allowed, they set their own cookies and send Google and Meta information about your visit, such as the pages you view, your browser, device and IP address, and whether you signed up, joined our email list, or started or bought a membership and its price, which they use under their own privacy policies, including, for Meta, to measure and improve advertising. They never run in the member platform, your account pages, or our administration pages. You can change your choice at any time with the Cookie choices link at the foot of our public website’s pages. You can also control cookies through browser settings, though some features may not work without them.

8. How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate the Services, including hosting providers, payment processors, email providers, analytics providers, customer support tools, security providers, AI providers, professional advisers, and other vendors. We may also disclose information when required by law, to enforce our agreements, to prevent fraud or abuse, to protect rights and safety, or in connection with a merger, acquisition, financing, or sale of assets. We do not sell, rent, or trade our email list, and we do not give it to other companies for their own marketing. If you allow Google Analytics and the Meta Pixel on our public website, Google and Meta receive information about your visit directly from your browser, as described in Section 7. If you arrived by one of our Google ads, Google also receives from us the limited trial and first-purchase information described in Section 7.

9. Our Email List and Your Communications Choices

If you give us your email address through the sign-up invitation on our free website, we add it to our free email list and use it to send the newsletters, market commentary, educational content, product news, and promotional offers described when you joined, starting with a welcome email. As evidence of your consent we keep the date you joined, the page you joined from, and the exact wording you agreed to. If the address belongs to, or later becomes, a paid membership, we note that on the list entry and stop sending list emails to it, because members receive their communications through their membership. Emails from the list are educational and promotional; they are not investment advice or a recommendation to buy or sell any security.

Every marketing email includes an unsubscribe link that works in one step without signing in. We honor an unsubscribe as soon as it is made, and in any event within ten business days. You may also unsubscribe by contacting mad@madstockalerts.com. Unsubscribing from marketing email does not cancel a paid subscription or automatic renewal. Service, billing, legal, and account-related messages may still be sent where permitted.

When you unsubscribe, we keep your email address, the dates you joined and unsubscribed, the consent wording you agreed to, and the keyed hash described in Section 7 as a do-not-contact record, so that your choice is honored in the future and you are not invited to join again. We do not email that address from the list again unless you sign up again.

Some list emails may include discounts or promotional offers. Joining is free and voluntary, and you may unsubscribe at any time, which ends your participation. Where California law treats these offers as a financial incentive, this paragraph is our notice of it: the offers are made available in exchange for your email address, and we estimate the value of that address to us as equal to the value of the offers you receive, based on our reasonable estimate of the expenses related to providing them.

10. Data Retention

We retain personal information for as long as needed to provide the Services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and protect legal rights. We may retain limited records after account cancellation where necessary for accounting, tax, fraud prevention, security, legal defense, and compliance purposes. The retention period for each kind of record, including our email list and the site-visit counters described in Section 7, is set out in our Data Retention Schedule, published at madstockalerts.com/legal/retention.

11. Account Closure and Retention

Cancelling a subscription stops future renewals but does not itself delete the user’s account or personal information. A user may separately request account closure or deletion through the stated contact method. The Company may retain information for disclosed periods when reasonably necessary for billing and tax records, security and fraud prevention, legal claims, publication and performance substantiation, regulatory obligations, marketing suppression, and enforcement of its agreements. After the applicable period, information will be deleted, deidentified, or securely disposed of under the Company’s Data Retention Schedule, published at madstockalerts.com/legal/retention.

Records of purchases and of agreement acceptance retain the email address used for the purchase and the IP address and browser identifier from which the agreement was accepted, and those details are not removed on an account-closure or erasure request.

12. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure. You are responsible for securing your account credentials, devices, email account, phone number, brokerage accounts, and third-party accounts.

13. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information; opt out of certain processing; withdraw consent; or appeal a privacy decision. To exercise rights, contact mad@madstockalerts.com. You do not need an account to make a request; if you are on our email list, write to us from the address on the list. We may verify your identity, may accept a request from an authorized agent where the law allows it, and may deny requests where permitted by law. If we deny a request, we will explain why, and you may appeal by replying to our decision; we will respond to an appeal within the time the law requires. We will not discriminate against you for exercising a privacy right.

14. GDPR/EEA/UK Notice

If GDPR, UK GDPR, or similar laws apply, the Company is the controller of personal information unless otherwise stated. Legal bases may include performance of a contract, consent, legitimate interests, compliance with legal obligations, and protection of rights. We send our email list on the basis of your consent, which you may withdraw at any time by unsubscribing, and we do not keep the site-visit counters or set the first-arrival cookie described in Section 7 for visitors we locate in the European Economic Area, the United Kingdom, or Switzerland. Google Analytics and the Meta Pixel, if offered, load only with your consent, which you may withdraw at any time through the Cookie choices link. You may have rights to lodge a complaint with a supervisory authority.

15. California and U.S. State Privacy Notice

If California or other U.S. state privacy laws apply, you may have rights to know, access, correct, delete, obtain a copy of, or opt out of certain uses of personal information. We do not knowingly sell personal information. We may share data with service providers and analytics partners as described in this Policy. In the preceding twelve months we have collected the categories of personal information listed in Section 3, from you, from your browser or device, and from our payment processors, for the purposes listed in Section 4, and we have disclosed them only as described in Section 8. We do not sell personal information. We share it for cross-context behavioral advertising only if you allow the Meta Pixel on our public website as described in Section 7, and not otherwise; you can withdraw that permission at any time through the Cookie choices link, and we treat a Global Privacy Control signal as a request to opt out. If you arrived by one of our Google ads, we tell Google whether that click led to a free trial or a first purchase, as described in Section 7, to measure our own advertising; we do not do so if your browser sent a Global Privacy Control signal when you signed up. We have not sold personal information or shared it for cross-context behavioral advertising in the preceding twelve months. We do not use or disclose sensitive personal information for purposes that would give you a right to limit its use. Retention periods are set out in our Data Retention Schedule.

16. Children’s Privacy

The Services are not directed to children or individuals under 18. We do not knowingly collect personal information from children under 13, and our email list is for adults only; do not join it if you are under 18. If you believe a child provided information, contact us and we will take reasonable steps to delete it.

17. International Users

The Services are operated from the United States. If you access the Services from outside the United States, you understand that information may be processed in the United States and other jurisdictions that may have different data protection laws.

18. Changes and Contact

We may update this Privacy Policy from time to time and will post the updated version with a new effective date. If we make a material change to how we use personal information we have already collected, we will tell you by email or by a prominent notice on the Services before the change takes effect, and will ask for your consent where the law requires it. Questions or privacy requests may be sent to mad@madstockalerts.com, or by mail to MD-Money, LLC d/b/a MADSTOCKALERTS, 215 S Century Ave # 321, Waunakee, WI 53597.